Student Account Services
Sr. Associate Controller: Kelly D’Agostino
Millican Hall, Room 109
Phone (407) 823-2433
Web Address: www.studentaccounts.ucf.edu
Student Account Services is here to serve the students who attend the University of Central Florida by maintaining accurate financial records and communicating with students concerning their accounts.
Student Account Services is responsible for:
- Tuition and Fee Assessment/Refunds (Student Account Services)
- Processing Payments
- Overdue payment and institutional loans collection (Loans and Collections)
Schedule of Fees
Note: 2018-2019 tuition and fees have not been established at the time of this publication. Rates for the 2018-2019 academic year will be available in July 2018 at http://studentaccounts.ucf.edu/tf-graduate/. Fees are subject to change without notice.
Tuition and Fees: Tuition and fees are established by the State Legislature and the University Board of Trustees and are subject to change without notice. Fees are affected by residency status. Tuition and fees are charged per semester or term for main campus, regional campus, and continuing education courses. Tuition is assessed on a per credit hour basis. Students classified as zero-hour registration students are assessed one credit hour at the Florida Resident Tuition rate at the course level for which the student is registered.
Tuition Fee Invoice: A student’s Fee Invoice will show all tuition and fee charges, payments and deferments associated with the term, and courses in which the student is currently enrolled. The Fee Invoice will not show fees such as housing, library, parking, etc. Tuition Fee invoices are available 24/7 on the web https://my.ucf.edu, and from the student’s college advising offices. Students should review their current Tuition Fee Invoice prior to making a payment. Tuition Fee invoices are not mailed. The Tuition Fee Invoice should be reviewed once after initial registration of courses and also after making any changes to the initial registration to ensure that the fees are adjusted accordingly.
Fee Payment Deadlines: All university tuition and fees must be paid by the published dates. Tuition and fees not paid or deferred by the payment deadline date for each term will result in late fees and may result in the cancellation of all classes. Refer to the Academic Calendar each term for the fee payment deadlines.
Limited Non-Degree Enrollment Classes: Payment guidelines for Limited Non-Degree enrollment classes can be found on the “Registration Form for Non-Admitted Students.” It is the student’s responsibility to officially drop or withdraw from courses to avoid additional financial obligations.
Student Financial Responsibility Statement
Registration at UCF requires students to acknowledge the following financial responsibility statement:
The following agreement includes details on your responsibilities related to, but not limited to the following:
You are responsible for paying for any course for which you are enrolled in at the end of UCF’s drop period. If your account becomes delinquent, you agree to reimburse UCF for the fees of any collection agency, which may be based on a percentage of the delinquent account balance.
Fee Responsibility: By registering for courses at UCF, I promise to pay the university the principal, and any late fees, fines or penalties, by the due dates stated on my student account and inapplicable university catalogs and/or websites. I understand that withdrawal for each term begins after the drop deadline and that I remain fee liable for any class from which I withdraw. I understand that non-attendance does not constitute a drop or withdrawal. I also understand that notifying my professor, advisor, or other university representative does not constitute a drop or withdrawal. If I withdraw from courses with the intent of not returning to UCF, I must also drop courses for any future terms or I shall be fee liable and receive a grade.
Payment of Fees: If payment is made by check (electronic or paper) and the check is not honored by my bank, I agree that a returned check fee will be charged to my student account. If I expect financial aid to pay all or part of my financial obligations to UCF, I understand that it is my responsibility to meet all requirements for aid disbursement to my student account. I authorize UCF to use the financial aid to pay for all education costs charged to my student account in accordance with federal guidelines. I understand that it is my responsibility to ensure that all requirements of grantors, lenders, employers, and other third-party payers are met on a timely basis. I understand that despite my expectations for payment from financial aid or other sources, I am ultimately responsible for all charges incurred. I understand that my financial aid may be adjusted due to my student eligibility and/or student status (e.g., part-time, full-time). In connection with any such adjustments, I agree to repay UCF any amounts that the university pays, on my behalf, to lenders or other financial aid providers and that such amounts constitute an educational loan from the university.
Bankruptcy: UCF is an institution of higher education. As such, certain financial obligations are considered to be an educational loan offered for the sole purpose of financing an education and therefore is a non-dischargeable debt, pursuant to the United States Bankruptcy Code section 523(a)(8).
Official Notification: I understand that UCF sends electronic notifications (emails) to my official Knights email account to communicate important updates and that I am responsible for taking action on correspondence sent to this address.
Note: The Fall 2019 Financial Responsibility Statement had not been established at the time of this publication.
Payment must be received or postmarked no later than the fee payment deadlines as specified on the Academic Calendar. The primary form of payment of most account holders is online through the E-pay system via the myUCF portal. Currently, students can pay using a check or a credit card in this system. Payments cannot be transacted by telephone.
Acceptable Forms of Payment:
- Personal Checks
- Credit Cards (Acceptable credit card types are subject to change). Please review the Student Account Services website: www.studentaccounts.ucf.edu for current payment information.
E-Pay (https://my.ucf.edu)—E-Check (Personal Check) or Credit Card
- A nonrefundable convenience fee or processing fee will apply per credit card transaction.
- Payments made at any time on the date of the published fee payment deadline will be considered on time. See the Academic Calendar.
- Sign in the myUCF portal as usual then click on the link for Student Self Service; this will open your Student Center page. Use the right scroll bar to scroll to the Finances section. You will find the My Account section.
- Click on the link for the Tuition Fee Invoice. Select the current term (i.e. Summer 2018, Fall 2018, or Spring 2019). The Fee Invoice will provide you your schedule, the charges, the Amount Due, and deferrals.
- Annotate the Amount Due as you will need that amount once you are on the E-Pay system.
- Scroll down to the bottom of the page and click on the Due Charges/E-Pay link to make a payment.
Mailed payments: (Please do not send cash)
- Include student’s name and UCF ID# on personal checks or money orders (make check payable to University of Central Florida).
- Address payments to:
University of Central Florida
Student Account Services
Attn: Payment Processing
P.O. Box 160115
Orlando, FL 32816-0115
Payment Drop – 24-Hour Depository at the main campus (located on Reflecting Pond side entrance of Millican Hall) (no cash)
Other Forms of Payment
Tuition and fees may be partially or completely paid by financial aid, Florida Prepaid, tuition waivers, or departmental grants. The student is responsible to pay any amount that is not covered by these types of payments by the due date on his or her fee invoice.
See Student Financial Assistance for rules and procedures.
All fees not deferred by financial aid are due by the due date on his or her fee invoice.
UCF Payment Plan
The UCF payment plan is a 2-payment design in which the student pays $15 upfront to be allowed to pay only 50% of the total tuition bill by the regular payment deadline, therefore avoiding a late payment fee, and being dropped for non-payment. The student is then responsible for paying the remaining 50% by the Payment Plan deadline on their Fee Invoice. Students receiving financial aid, Florida Prepaid, waivers, or third party payments already have an extended payment deadline and will not be eligible for the UCF payment plan.
For information regarding Florida Prepaid College Plan or Tuition Waivers please refer to the Student Account Services website.
Tuition and Fees for Senior Citizens
Persons 60 years of age or older who meet Florida residency requirements may register to audit classes on a space-available basis without payment of tuition and application fees. Registration is on a space-available basis; see the appropriate term’s Academic Calendar http://calendar.ucf.edu for registration dates and times. The tuition fee waiver cannot be used for courses that require increased costs (such as thesis, dissertation, and directed individual study). A “Florida Residency” Affidavit is required to establish Florida residency. A completed “Student Health History” form must be filed prior to registration. Inquiries should be directed to the Registrar’s Office (MH 161; Telephone: 407-823-3100).
Refund of Fees
A refund of fees will be processed under the conditions noted below. The student must submit a written appeal for a refund or other appeal action to the University within six months of the close of the semester/term to which the refund or other appeal action is applicable. Any debts to the University will be deducted from the refund, up to the full amount.
Full Refund Eligibility
The following conditions allow a full refund: 1) A class is dropped before the end of the Drop period; 2) Cancellation of a course by the university.
Partial Refund (25%)
Twenty-five percent of tuition and associated fees assessed and paid, adjusted for waivers is refundable when the student withdraws completely from the University prior to the end of the fourth week of classes during a 16 or 17 week semester, or at the end of the first quarter of classes during a summer session.
Refunds for exceptional circumstances may be available for certain Administrative Record Changes of courses. Up to 100% of tuition and registration fees are refundable if due to circumstances determined by the University to be exceptional, including, but not limited to, sickness, death, involuntary call to military service, or University administrative error. If approved, a Late Withdrawal does not result in a refund of tuition and fees. Please visit the Academic Services website for more information.
A written appeal for a refund or other appeal action must be submitted to the University within six (6) months of the close of the semester to which the refund or other appeal action is applicable.
Students are strongly encouraged to establish direct deposit with the University. Direct Deposit prevents delays due to lost checks or change of address. All refunds from students’ accounts can be directly deposited into the student’s checking account to any U.S.A. bank in the federal system. Funds are usually available within 24-48 hours after disbursement, and enrollment only takes a few minutes. To enroll, sign in at https://my.ucf.edu and click on Student Self Service. Go to the Student Account Services link, then click on Direct Deposit and follow the instructions.
Past Due Accounts
All financial obligations to the University must be met. Failure to meet obligations can result in the withholding and denial of registration, diploma, transcripts, and readmission to the University. The services of a professional collection agency and recourse to the courts may also be invoked if deemed necessary. All costs of collection, including attorney’s fees, are the responsibility of the debtor.
Do not assume your registration will be canceled if you fail to pay fees or attend classes. Tuition deferrals, for example, will prevent class cancellation for non-payment.
Late Payment Fees apply to students who do not pay their fees (or obtain a full fee deferment) by the payment deadline. The Late Payment Fee is $100 per term minimum.
Late Registration Fees are charged to students who enroll following the close of the regular registration period for the term, who re-register, or who enroll for the first time that term during Late Registration and Drop/Swap and Add period. The Late Registration Fee is $100.00 per term minimum.
Late Payment DNP (Drop for Non-Payment) Fees are charged to students who are dropped for non-payment of courses per term minimum.*
*Summer term is divided into sessions, and the late fees are charged per session.
Administrative Procedures Act
The University of Central Florida, under applicable rules of the Administrative Procedures Act, may change any of the announcements, information, policies, and rules, regulations or procedures set forth on the Registrar’s Office website. Statements in the Registrar’s Office website may not be regarded in the nature of binding obligations on UCF or the state of Florida. While every effort will be made to accommodate the curricular needs of students, limited resources may prevent the University from offering all required courses in each term or in day and evening sessions. Students should refer to the current Undergraduate Catalog or the Graduate Catalog for the complete Policy Statement.