2020-2021 Graduate Catalog 
    Apr 22, 2021  
2020-2021 Graduate Catalog

Health Administration MHA, Health Services Administration Track

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College: Community Innovation and Education Degree: MHA
Department: Health Management and Informatics Option: Nonthesis
Program Website: https://ccie.ucf.edu/health-services-administration/
Graduate Program Handbook

Track Description

The Department of Health Management and Information offers a Master of Health Administration with a track in Health Services Administration. The HSA track is 51 credit hours beyond the bachelor’s degree and is accredited by the Commission on Accreditation of Healthcare Management Education (CAHME).

Healthcare is America’s fastest-growing service industry, and healthcare executives are in demand to administer the acute and long-term care needs of an aging population and to serve as consultants to businesses and industrial organizations. The Master of Health Administration degree program focuses on the structure of healthcare organizations and examines important issues that impact the healthcare industry as well as examining the management and administrative aspects of health services organizations. It encompasses the business management side of health care, including human resources, marketing, sales, accounting, information systems, planning, and facility management.

The HSA track is attractive to working professionals as all course options are offered at night. Selected courses are also available during the day for students with more flexible schedules. Students can enroll in the program on a full0time or part-time basis. Courses are offered in a mixed-mode format with classroom limits capped at 30 students per section.

Executive Master of Health Administration is geared towards professionals with at least three years of Health Management experience and is offered fully online.


The Health Services Administration track in the Health Administration MHA program requires a minimum of 51 credit hours beyond the bachelor’s degree. This includes 42 credit hours of required courses, 3 credit hours of the capstone course, 3 credit hours of electives, and 3 credit hours of an internship. The degree program also requires 6 credit hours of prerequisite courses, which are taken after admission into the program. Knowledge of personal computers is also required.

Total Credit Hours Required: 51 Credit Hours Minimum beyond the Bachelor’s Degree

Most required courses alternate between Fall, Spring, and Summer semesters and are not offered every term. The term each course is regularly offered is indicated in the course listing below. Students must meet with their academic adviser to develop a plan of study. A schedule of the program’s curriculum can be found at the program website above.

The Master of Health Administration program offers courses in mixed-mode formats. This program cannot be completed online. Students with professional healthcare experience who are interested in an entirely online program can pursue the Executive track in the Health Administration MHA program.


Students must complete prerequisite course work, including knowledge of finance and economics. Upon admission to the MHA program, students will be required to complete 2 prerequisite assessment tests. Students that receive a passing score of a 80% or higher will be exempt from taking the prerequisite in the respective area. These prerequisite courses may be taken after admission to the program.

Required Courses: 45 Credit Hours

Capstone: 3 Credit Hours

A final written examination experience is required of all students in the program. This requirement will be met through successful completion of the capstone course (HSA 6925 ). To successfully pass this course, students must earn a grade of “A” or “B.”  There is one exception: students who earn no other “C” grades while in the MHA program will be permitted to pass this course with a grade of “C.”

Elective Courses: 3 Credit Hours

Choose one course from the following list:

Internship: 3 Credit Hours

As a requirement for the Master of Health Administration, students must complete an internship within the administrative realm of an actual healthcare organization. Students will work directly with the Director of Internships to select an organization of interest.  Students are required to fulfill 240 contact hours within their selected organization over the course of the semester, or approximately 18-20 hours per week. 

Many healthcare organizations will require that students complete a background check, which may include, but is not be limited to, law enforcement fingerprinting, state driving records, credit reports, and criminal records check. The cost of the background check is the student’s responsibility. Background checks may take time to complete and, subsequently, could delay the student’s internship placement. It is advised that, in the semester prior to the internship, the student contact the organization directly to obtain further information on the organization’s background check requirements. Students who have potential background issues must contact the Director of Internships to schedule an interview in order to discuss the impact on field placement. The Health Services Administration Program cannot guarantee internship placement or subsequent degree completion for students who do not pass background checks

Students with 3 or more years of relevant healthcare management experience may qualify for a research-based internship option and are advised to contact the Director of Internships.

  • HSA 6946 Internship 3 Credit hours - offered every semester (Prerequisites: 24 credit hours completed in the program)

Additional Program Requirements

Students must maintain a program of study and graduate status GPA of 3.0 or higher and can only graduate with a graduate status GPA of 3.0 or higher.

Additionally, students may not earn more than six credit hours of ”C” grades while in the program. Students who receive more than six credit hours of ”C” will be dismissed from further study in the major. A student who earns a grade of “D” or below will be dismissed from further study in the HSA program. In any course repeated, a student must earn a grade of “B” or better.  The Health Services Administration program generally does not use plus/minus grading.

Independent Learning

Independent learning is demonstrated throughout the curriculum through the process of inquiry and dialogue. Tangible research projects, scholarly papers, internships, and the capstone experience also contribute to the self-development of our students.

Application Requirements

For information on general UCF graduate admissions requirements that apply to all prospective students, please visit the Admissions  section of the Graduate Catalog. Applicants must apply online. All requested materials must be submitted by the established deadline.

In addition to the general UCF graduate application requirements , applicants to this program must provide:

  • One official transcript (in a sealed envelope) from each college/university attended.
  • Goal statement indicating how the Master of Health Administration program will enhance career goals.
  • Résumé (no longer than two pages).
  • Applicants applying to this program who have attended a college/university outside the United States must provide a course-by-course credential evaluation with GPA calculation. Credential evaluations are accepted from World Education Services (WES) or Josef Silny and Associates, Inc. only.

Admission to the program is competitive, based on evaluation of the applicant’s abilities, past academic performance, work experience, and the match of the program with career goals. The Master of Health Administration program accepts only the most qualified students. Not all students who apply may be accepted, even if minimum requirements are met.  Applicants who do not meet admission criteria are subject to an interview.

Students are admitted to the Master of Health Administration program in the fall and spring semesters. Full and part-time plans of study are available for both fall and spring admission cycles.

Application Deadlines

Health Services Administration *Fall Priority Fall Spring Summer
Domestic Applicants Jan 15 Jul 1 Dec 1  
International Applicants Jan 15 Jan 15 Jul 1  
*Applicants who plan to enroll full time in a degree program and who wish to be considered for university fellowships or assistantships should apply by the Fall Priority date.


Graduate students may receive financial assistance through fellowships, assistantships, tuition support, or loans. For more information, see the College of Graduate Studies Funding website, which describes the types of financial assistance available at UCF and provides general guidance in planning your graduate finances. The Financial Information  section of the Graduate Catalog is another key resource.


Fellowships are awarded based on academic merit to highly qualified students. They are paid to students through the Office of Student Financial Assistance, based on instructions provided by the College of Graduate Studies. Fellowships are given to support a student’s graduate study and do not have a work obligation. For more information, see UCF Graduate Fellowships, which includes descriptions of university fellowships and what you should do to be considered for a fellowship.

Contact Info

Graduate Program

Kourtney Nieves PhD
Telephone: 407-823-3264
UCF Downtown DPAC 404-B

Pamela VonGraff
Telephone: 407-823-0564
UCF Downtown DPAC 401

Graduate Admissions

Christina Dabrowski
Telephone: 407-823-2766
Millican Hall 230
Online Application
Graduate Admissions

Mailing Address

UCF College of Graduate Studies
Millican Hall 230
PO Box 160112
Orlando, FL 32816-0112

Institution Codes
GRE: 5233
TOEFL: 5233
ETS PPI: 5233

Graduate Fellowships

Grad Fellowships
Telephone: 407-823-0127

Graduate Financial Aid

UCF Student Financial Assistance
Millican Hall 120
Telephone: 407-823-2827
Appointment Line: 407-823-5285
Fax: 407-823-5241

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